OUR GEMSTONES OUR JEWELRY JEWELRY SETTINGS GEMSTONE INFO MORE PRODUCTS OUR E-Bay STORE CONTACT US HOME

CUSTOMER SERVICE

Word of mouth is the best possible advertisement.  The Brazilian Connection prides itself on customer satisfaction. We guarantee EVERYTHING that we sell!  All gemstone weights and authenticity are guaranteed! 

Beyond that, if you are unsatisfied with your gemstone or jewelry purchase for any reason within 30 days, The Brazilian Connection will refund your entire purchase price, less shipping charges, upon receipt of the returned goods in original condition.

If we mount your gemstones, the mounting is also guaranteed. We guarantee the mounting to be 14 karat, 18 karat, platinum or whatever it is marked.  If the mounting was sized, we guarantee that the sizing is accurate to within 1/4 size.  All sizing is done using karat gold, platinum or sterling silver, we do not stretch rings!

For more information, e-mail us at sales@thebrazilianconnection.com
or call us: (April 1 - September 30)  570-925-2121
(October 1 - March 30)  828-837-6860
cell phone - 828-360-2850